Little did I know something as innocuous as bill paying would be so bad.
I signed up for online bill paying service through my credit union several months ago. All went well until I received a check in the mail for the amount of a bill I paid (credit card payment). After investigation it turns out the credit card processor (outsourced by the credit card company) said the account number (read: credit card number) was not on the check and they were too lazy to look up my name to find the account! The bill paying service issues a check against your account and sends it to the bill payee – with your account number on the check.
Since I have had so many postal problems (lost mail, wrong mail, no mail) this concerned me. I cannot believe a company would write your credit card number on the check – but that is what happened. Correspondence from the credit card company only has the last 4 digits of the card on it.
Doug
